Privacy Policy

Last updated: February 2025

We respect your privacy. This policy explains how we collect, use, and protect your personal data.

Data we collect

We collect information you provide when registering a tag (pet details, contact information) and when using our services (account data, order history). We also collect technical data such as IP address and cookie identifiers for essential site functionality.

How we use your data

Your data is used to provide and improve our services, process orders, send order confirmations, and display pet owner contact details when a tag is scanned. We do not use your data for purposes unrelated to our service.

Data sharing

We do not sell your data. We may share data with service providers (payment processors, email delivery) strictly for operating our service. Contact details from tag scans are visible only to the person who scans the tag.

Your rights

You have the right to access, correct, or delete your data. You can update your profile and pet information at any time in your account settings. For requests beyond self-service, contact us.

Contact us

For privacy-related questions or to exercise your rights, please contact us via the contact form on our website.